Citizens S500

Citizens S500


The Citizen CD-S500 is a cost-effective, high-speed (5 lines per second) receipt printer that features drop-in paper loading in a compact and versatile design. With the CD-S500, business owners such as hospitality, restaurant, hotel or retail can save time and money. Two-color printing comes standard.

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  • High-speed, two-color printing at approx.5.0 lines/sec.

  • Logic-seeking control

  • Drop-in paper loading

  • Selectable paper width

  • One, two, or three ply receipts

  • Built-in programmable buzzer

  • ESC/POS, CBM, or STAR emulation

  • Built-in NV Memory

  • User-installable interface cards

  • Cash drawer kick-out

  • Auto Cutter (Optionnal)

  • Black mark sensor (Optionnal)

Easy paper loading

Just drop in and close the top cover

Versatile installation

The CD-S500 can also be wall-mounted and is idea for kitchen slips, delivery slips, coupons, tickets, receipts, or daily reports. (Optional wall mount kit is required.)

Power supply choices

Type A - AC adapter type

Type S - Built-in power supply

Category Paper width Printing speed Model
POS Printers 58mm 6.0 lines/sec. (30 columns) CD-S500/501
69mm 5.4 lines/sec. (36 columns)
76mm 5.0 lines/sec. (40 columns)
76mm 3.6 lines/sec (iDP3550-F/iDP3551-F)
3.0 lines/sec (iDP-3550-P)
58mm 2.5 lines/sec (24 columns)
1.8 lines/sec (40 columns)
CBM-910 Type II
Panel Printers 58mm 2.5 lines/sec (24 columns)
1.8 lines/sec (40 columns)
CBM-920 Type II



Model CD-S500 CD-S501
Printing method Serial impact dot matrix
Printing direction Bi-directional
Font Font A: 7 × 9 dots, Font B: 9 × 9 dots
Head pins 9 pins (Φ: 0.3mm, Pin interval: 1/72 inch)
Print speed (*1) 5.0 lines/sec. (76.2mm with 40 columns)
5.4 lines/sec. (69.5mm with 36 columns)
6.0 lines/sec. (57.5mm with 30 columns)
Number of columns Paper width 76.2 mm, Font A 40/42 / Font B 33/35 columns
Paper width 69.5 mm: Font A 36/40 / Font B 30/32 columns
Paper width 57.5 mm:sFont A340332 / Font B253275 columns
Character type Alphanumeric, International, PC 43/ 85/852/857/858/ 86/ 86/ 86/8668 WPC125/kanakana2
Paper feed method Friction feed (Minimum pitch: 1/144 inch), paper feed speed: 40 Lines/sec. (6 LPI)I)
Paper (*2) Types 1Ply roll paper, 2P copy roll paper (1 original + 1 copy), *3P copy roll paper (1 original + 2 copies)
Width 76.2 / 69.5 / 57.5±0.5 mm
Diameter Φ30 mm to 83mm
Core diameter Interior diameter: Φ10 +2/-0 mm, Exterior diameter: &Phi27mm or less
Thickness 1 Ply: 60 to 85mµ
Copy paer: 50 to 200mµ (Total thickness) The total thickness that can be cut is from 50 to 140µm)
Ink ribbon
cartridge (*3)
Method Special ink ribbon cartridge
Colors Single color (Black) or 2 colors (Red and Black)
Life time Black: Approx. 3 million characters
Red and Black: Red ... Approx. 0.75 million characters
Black ... 1.5 million characters
Interface Serial (RS-232C), Parallel (IEEE128), USB
Emulation ESC/POS (Page mode), CBM mode, STAR mode
Buffer size Receiving buffer: 4k bytes/40 bytes, NV bit image: 128k, User NV memory: 8k
Cash drawer kick-out Supports a drawer
Supply voltage AC adapter
(Type A)
Input: DC24V, 1.0A
Buit-in AC adpter
(type S)
Input: AC 100 to 240V, 0.55A to 0.35A, 50/60 Hz, Power conpumptiont:22W%
Outside dimensions 156 (W) × 247.7 (D) × 132 (H)mm (Type A)m
Weight Approx.2.2 kg (Type A) Approx.2.3 kg (Type A)
Operating temperature and humidity 0 to 50°C, 10 to 90% RH (No condensation)
Storage temperature and humidity -20 to 70°C, 5 to 90% RH (No condensation)
Reliability Pritner MCBF 7.5 million liness
Printer head 150 million characters
Auto cutter 1 million cuts
Safety standards UL, C-UL, FCC classA, TÜV-GS, CE marking, CCC

*1: When 3 Ply copy roll paper, the printing speed falls 16%.
*2: No glue on the core or end of the paper.
*3: Life time is calculated by the continuous printing at 25°C.

Citizens S500 | L&L Systems, Inc


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